Turn Hold Time Into
Brand Moments That
Actually Stick.
Melted Crayons delivers white-label, branded micro-games directly to customers’ phones while they wait — transforming frustration into loyalty, one session at a time.
Thanks for holding! Tap to play a game while you wait — we’ll make it worth your time.
🎮 Your Branded GameEngage customers while they wait — rewards delivered on completion!
Simple for You.
Delightful for Them.
No phone system overhaul. No app development. One SMS, one link, one branded game. Live in a day.
Customer hits hold
Your IVR detects the queue and triggers the Melted Crayons API — no changes to your existing phone infrastructure.
Opt-in offered by your system
“Would you like to play a game while you wait? We’ll text you a link.” One keypress. Completely optional.
Branded SMS fires instantly
Customer receives a fully branded web game URL. No download, no login — opens in any mobile browser.
They play. You measure. Everyone wins.
Real-time analytics, coupon delivery, and engagement data — captured and reported in your partner dashboard.
Customer calls in
Routed to hold queue
IVR offers game opt-in
Voice or keypress response
Branded SMS sent instantly
Unique URL, no app required
Customer plays branded game
Fully customized to your org
Reward delivered
Coupons, discounts, or branded content
Analytics captured
Engagement, redemption & retention data
Every Hold Queue
Is an Opportunity
Any organization that puts customers on hold can become a Melted Crayons partner. We build the game. You own the moment.
Healthcare
Hospital systems and specialty clinics turn hold time into wellness education — reinforcing healthy habits while patients wait.
Banking & Finance
Major banks engage customers with financial literacy games — building product awareness and trust on hold.
Entertainment & Events
Roc Nation, Ticketmaster, and promoters build pre-event hype with artist trivia and fan engagement games.
Insurance
Turn tedious claims hold time into an opportunity to educate customers on coverage options and policy benefits.
Telecom & Utilities
Internet providers reduce complaint-driven churn by giving customers something engaging during support holds.
Retail & Ecommerce
Major retailers convert hold time into shopping excitement — delivering discount codes and loyalty rewards through gameplay.
Three Streams.
One Scalable Platform.
Enterprise licensing, usage-based session fees, and reward redemption revenue — compounding as partners scale.
Enterprise License
Annual or monthly SaaS per organization. Full platform access, game library, branded customization, and analytics.
- Custom branding & game themes
- Analytics dashboard access
- Dedicated account management
- Compliance documentation (HIPAA-ready)
Per-Session Fees
Usage-based billing that scales with hold volume. The more customers play, the more we earn together.
- Per-SMS delivery fee
- Per-session game completion
- Volume discounts at scale
- Real-time usage reporting
Reward Revenue Share
When partners offer coupons through gameplay, Melted Crayons earns a percentage of every redeemed offer.
- % of coupon redemption value
- Full conversion tracking
- A/B testing for reward types
- Complete attribution reporting
The Moat Is Real
We’re not just building games — we’re building the infrastructure layer that turns waiting into a strategic brand asset.
Zero Friction Delivery
No app download. No login required. One SMS link opens a fully branded game in any mobile browser — the lowest barrier to engagement possible.
Minimal Integration Lift
Our API connects to any IVR vendor — Genesys, Five9, Twilio — in a single afternoon. Low resistance to purchase means faster enterprise deals.
Fully White-Label
Every game is branded to the partner organization — colors, logos, content, vocabulary. Customers see your brand winning, not ours.
Measurable ROI
Real-time analytics on engagement, completion, coupon redemption, and session data. Enterprise clients justify spend with concrete numbers.
The Team Behind
the Platform
Seasoned operators at the intersection of technology, education, entertainment, and enterprise strategy.
Christopher Warrior
CEO & Founder15+ years in EdTech & CS education. Music producer. Alumni at Google, Roblox, NASA & Northrop Grumman.
Ralph M. Henderson Jr.
Board — Zebra Brothers CapitalStrategic finance and capital markets expertise. Guiding investor relations and growth capital strategy.
Michael Lawson
Board Advisor — Ellis George LLPGovernance, legal strategy, and policy alignment. Supporting enterprise partnerships and growth.
Rep. Joe Towns Jr.
Board Advisor — Tennessee HouseTennessee State Representative. Champion of workforce development, technology access, and economic opportunity.
Gaming Innovation
With Purpose
Melted Crayons began as a gaming and ecommerce innovation company — and that foundation gave us something most enterprise software companies lack: we actually know how to build games people want to play.
After 15+ years building educational technology and watching students come alive when learning became interactive, our CEO recognized a massive untapped opportunity: millions of people every day sit on hold, frustrated, disengaged, forming negative brand associations. That’s a problem we know how to solve.
The Hold Time Entertainment Platform is the convergence of our gaming DNA, our educational technology roots, and our belief that every interaction a brand has with a customer is a chance to build something.
Built on Real Gaming DNA
The Melted Crayons Arcade has 8+ production games. Game development is core to who we are — not outsourced.
EdTech Roots Run Deep
Our founder’s students work at Google, Roblox, NASA, and Northrop Grumman. We design experiences that teach and engage.
$25M Workforce Development Initiative
Revenue from HTE directly funds our mission to create real career pathways for underserved communities.
California-Based, Nationally Focused
Headquartered in California with a board spanning finance, government, and enterprise — built for national scale.
Profit With Purpose
Every partnership generates revenue that directly funds our $25M workforce development initiative — building careers for the next generation of tech professionals.
The Platform,
In 90 Seconds
Everything you need to know about Hold Time Entertainment — straight from our team.
Your Customers Are
Already On Hold.
The question is whether they’re frustrated — or engaged with your brand. Let’s make it the latter.